Solution: STD which stands for Software test documents is a part of Software Process Documentation. Several other terms used in documentation are SDP, SRS, etc.

Solution: The statement is true. SRS stands for Software Requirements Specifications. It describes what the system should do in theoretical terms.

Solution: Installation guide is a part of user documentation. It also comprises of user manual, installation guide, Wiki and the online documentation and help.

Solution: It is called as process documentation only. It contains the plans, schedules, etc. It also contains the gantt chart.

Solution: Software development plan describes the objectives of the project and sets the constraints. It comprises risk analysis, work breakdown, monitoring and reporting mechanisms, etc.

Solution: Appendices provide the detailed, specific application being developed. It includes hardware and database descriptions. Hardware requirements include minimal and optimal configurations of a system.

Solution: Glossary should describe the technical terms used in the document. In this, the writer shouldn’t make assumptions about the experience and expertise of the reader.

Solution: The services provided by the software for the user are described in this section. The non-functional requirements should also be described in this section.

Solution: System architecture shows the description and distribution functions across system modules. Architectural components that are reused should be highlighted.

Solution: System models describe the relationships between various entities. It comprises of various models like data flow, use case, semantic data models etc.